Resume & CV

• Auditing HR processes and implementing daily routine and training improvements. Identifying and developing trainings for targeted clientele

• Creating benchmarks to monitor and measure best practice. Gantt chart tracking of ongoing projects

• Constructing workflow charts, spreadsheets, and tracking macros for data analysis reporting

• Development and management of end-user policy and procedure documentation. Creation of standards and protocols for agency wide course design procedures, project progress tracking forms, and team weekly and quarterly projection forms

• Completing hiring flow charts, reviewing work samples, conducting interview panels, and completion of on boarding paperwork

• Conducting learning gap analysis to assist in goal setting, vision planning and strategic decision making for agency wide institution

• Nurturing partnership with USO and Ramstein AFB Education Center. Creating and disseminating monthly scheduled course offerings

• Conducted COVID-19 cause analyses and training needs assessment to identify discrepancies between organization goals and technological capabilities. Spearheaded move to virtual training

• Utilize research results and accountability data to improve instructional programs, course materials, curriculum offerings, and training cycles to formulate strategies and recommendations for creating improved procedures

• Designing and implementing agency wide course and LMS standards. Creating and maintaining SQL databases to track client progress

• Creating catalog of courses and best practices for client registration portal. Design and registrar of company Topyx LMS. Maintaining serving as registrar in SharePoint registration site

• Create learning solutions using Articulate Storyline and Adobe Captivate (SCORM). Solutions include eLearning, Show Me Videos, Instructor Led Training, Interactive Response Lessons, Outlines, Exercises, etc.

• Promote standards-driven instruction, using innovative educational practices and creative digital technologies, to meet or exceed the performance, content, and federal standards

• Principle expert in the specialty area of instructional design, end-user experience, and course deployment scheduling

• Development and management of end-user policy and procedure documentation. Creation of standards and protocols for agency wide course design procedures, project progress tracking forms, and team weekly and quarterly projection forms

• Analyze, design, and develop instructional materials according to learner needs and styles, defined learning objectives, and effectiveness of curriculum. Approver of course and learning path improvement plans

•Provide stakeholders with timely and continual operation/project status and metric updates. Identify short and long term goals project goals consistent with company strategic plan and Federal calendar deadlines

• Plan, creation, and implementation oversight of nationwide curricula, including the design of online courses using ADDIE and AGILE models to design procedures, standards, and protocols

• Conduct cause analyses and training needs assessment to identify discrepancies between organization goals and current status

• Utilize research results and accountability data to improve instructional programs, course materials, curriculum offerings, and training cycles to formulate strategies and recommendations for creating improved procedures

• Establish evaluation criteria, adapt existing lessons, and extend guidelines and procedures according to Federal Guidelines and annual program reviews

• Creation of Master’s level classroom content using Blackboard, Articulate (SCORM), Soundcloud, and PowerPoint programs

• Conduct course evaluations using formative and summative assessment tools to ensure quality and degree of implementation, inform continuous improvement efforts, and analyze learning needs according to University, State, and Federal standards

• Implement and support digital technology integration and course restructuring, to include visual modeling, work place application, and hands on practice, and Thaigi gamification strategies

• Conceptualizing, designing, and preparing full package of training course materials e.g. participant guides, power points, quick reference guides, podcast scripts, workflow charts, Gantt spreadsheets, and tracking macros for data reporting

• Implement systematic evaluation methods to determine learning gaps and student accomplishments/milestones when conducting comprehensive evaluations, to identify course problem areas and the validity of course policies and procedures

• Publishing progress reports and recommending actions for course improvement

• Work with Executive Management and Department Heads to articulate a vision of how learning and development supports business objectives and strategic initiatives.

• Plan, creation, and implementation oversight of statewide curricula, including the design of the Leaderships Excellence and Managerial Excellence academies

• Coordinate Leadership Excellence program and services to ensure efficient employee education offerings, avoid overlap of job efforts, and prepare for employment promotion and succession

• Develop, direct, coordinate and implements cyber training and statewide deployment of annual compliance education

• Conduct face-to-face, blended, and virtual professional development to build the capacity of agency leaders and state wide professionals

• Plan and prioritize actions to build capacity for Learning and Development Stakeholders to promote ISTE standard driven instruction, innovative practices, and professional growth

• Use a variety of data tools to conduct root cause analyses and facilitate state and agency improvement planning and execution

• Learning Management System Administrator and Registrar through SharePoint, Moodle and Topyx (LMS), and SQL database. Uploading users, assigning training based on user role, creating curriculums, publishing training content and creating tests.

• Auditing Human Resources’ processes, recommending and implementing data-driven and research based plans for improvements to daily routines and leadership training

• Serving as a member of the inter-agency Educational Performance Improvement Committee providing input on a variety of staff competency, orientation, training and educational matters

• Assisting in setting short and long term goals and formulating strategies for training, learning and development, and disseminating knowledge and information through technology

• Designed, implemented, and monitored and oversaw agency wide training plan for company conversion to Office 2016 suite

• Assessing team staffing needs to support education program. Completing hiring flow charts, work samples, interview panels and on boarding paperwork

• SME for the development and design for training and online education related programs. Assess and evaluator of course materials for clarity and technical/education correctness

• Work with subject matter experts to developing e-courses using Articulate (SCORM) and PowerPoint programs; Creation of agency/state wide course using ADDIE model design procedures, standards, and protocols

• Conduct cause analyses and training GAP needs assessment to identify discrepancies band stimulate course achievement rates. Publishing progress reports and recommending actions for course improvement

• Identify training and education gaps in order to provide expertise for implementation,user experience related issues, and direction for intervention strategies and professional learning opportunities

• Ensure that organization Shared Services strategic plan, mission, vision, and values are communicated across teams and integrated across disciplines into goals, objectives, work plans, and work products and services

• Curriculum and course design using andragogy learning theory and technical knowledge

• Monitoring, overseeing, and documenting project progress, resolving content and course structure problems, and working closely with upper management to ensure that the scope and direction of projects meet scheduled timeline

• Promote standards-driven instruction, innovative educational practices, and student growth within the online school community

• Plan, organize and deliver an instructional program in an online and web streaming environment. Using 21st century technology to instruct and facilitate a meaningful learning experience through distance delivery mechanisms

• Provide pedagogical theory and practice based education through learner-centered instruction, and academic support to approximately 300 students enrolled in varying levels of course complexity

• Identified, selected, and created instructional resources to meet student needs; Monitored and adjusted curriculum and instruction based upon student needs and created plans for improvement, and managed online class environment in LMS

• Participate as a subject matter expert in the development of new course offerings and evaluator of existing courses, and collaborated with peers to enhance the instructional environment by participating in research and presentations about online teaching

• Maintain effective and efficient record keeping procedures to demonstrate gains in student performance, alignment of implemented instructional program with specific course and school-wide student performance goals

• Implement competency based instructional activities that contribute to an engaging learning climate, and assigning and grading class work, homework, tests and assignments

• Communicated with students, parents, internal and external professionals within established timeline, to provide appropriate feedback on work, and while taking the steps needed to communicate within ESOL standards